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Meltdown: Why Our Systems Fail and What We Can ...
9,95 € *
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Named a best book of 2018 by the Financial Times.A groundbreaking take on how complexity causes failure in all kinds of modern systems - from social media to air travel - this practical and entertaining book reveals how we can prevent meltdowns in business and life."Endlessly fascinating, brimming with insight, and more fun than a book about failure has any right to be, Meltdown will transform how you think about the systems that govern our lives. This is a wonderful book." (Charles Duhigg, author of The Power of Habit and Smarter Faster Better)A crash on the Washington, DC, metro system. An accidental overdose in a state-of-the-art hospital. An overcooked holiday meal. At first glance, these disasters seem to have little in common. But surprising new research shows that all these events - and the myriad failures that dominate headlines every day - share similar causes. By understanding what lies behind these failures, we can design better systems, make our teams more productive, and transform how we make decisions at work and at home.Weaving together cutting-edge social science with riveting stories that take us from the front lines of the Volkswagen scandal to backstage at the Oscars, and from deep beneath the Gulf of Mexico to the top of Mount Everest, Chris Clearfield and András Tilcsik explain how the increasing complexity of our systems creates conditions ripe for failure and why our brains and teams can't keep up. They highlight the paradox of progress: Though modern systems have given us new capabilities, they've become vulnerable to surprising meltdowns - and even to corruption and misconduct.But Meltdown isn't just about failure; it's about solutions - whether you're managing a team or the chaos of your family's morning routine. It reveals why ugly designs make us safer, how a five-minute exercise can prev 1. Language: English. Narrator: Jonathan Todd Ross. Audio sample: http://samples.audible.de/bk/peng/003934/bk_peng_003934_sample.mp3. Digital audiobook in aax.

Anbieter: Audible
Stand: 25.05.2020
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Restaurant Chains in China
86,78 € *
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This book explores the paradox of the hospitality industry: customers demand not only personal and innovative tourism products and services, but also cost-effective ones. Enterprises have the option to meet the former demand by offering authentic products and services while the latter could be achieved through standardization. Although it seems ideal to combine both concepts, they seemingly contradict each other leading to suppliers facing an authenticity-standardization paradox. The authors identify, analyze, and provide solutions for this authenticity-standardization paradox based on a series of case studies of restaurants in China. This book will be of interest to scholars, business owners, and consultants.

Anbieter: Dodax
Stand: 25.05.2020
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Alpha Leadership: Tools for Business Leaders Wh...
142,00 CHF *
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This is a book for 21st Century leaders. The authors are offering approaches to reduce stress and to promote satisfaction at a time when this seems impossible for most people struggling to make sense of the workplace and its demands: 76% of managers want to spend more time with their families 50% say they feel too mentally and physically exhausted to do anything but work or sleep 30% say their lives are out of control one in five say they are too stressed to enjoy their lives at all Many of the leadership skills (such as emotional intelligence, weak signal management, mental agility) that are key to success in today s corporate world are not taught in business schools, are rarely discussed by business academics, nor are they recognised within corporations as they recruit, promote and train their staff. Business conversation is all about the war for talent - and yet the solutions presented are all 'outside-in' (i.e. what the corporation needs to do to ensure people stay, to 'make' their values align, to retain them) rather than 'inside-out' (i.e. alignment of individual s sense of purpose with how they spend their time, the fit of their skills to the demands of their job, and so on). Alpha Leadership seeks to redress these imbalances. The book is constructed around a new and simple model of leadership. The authors call this, Alpha leadership , which consists of three main axes: Anticipate, Align and Act. They have derived this model from their extensive experience of leadership development in the US and Europe, during a period of rapid adaptation to the digital economy. The authors argument is that traditional approaches to leadership, leadership as it is taught in the business schools and the criteria assigned to it by corporate promotion and appraisal systems, focus exclusively on action , and take little or no account of the crucial importance of anticipation and alignment. This is of increased concern since the skills most likely to generate success for leaders in today s networked, knowledge-based and unpredictable business environment are precisely those most often ignored. This emphasis on action without its preliminaries of anticipation and alignment is also a paradox, since without effective anticipation and alignment, action is likely to be inefficient, ineffective, and unsustainable. The book is aimed at an 'inside-out' view of leadership: starting with the individual and his/her sense of purpose and values, rather than the more typical approach to leadership writing which adopts an 'outside-in' view, holding up models and examples of other leaders to emulate with little or no clue of how to go about doing so, or indeed whether or not this would be an appropriate model in the reader s specific context. Alpha Leadership is designed as a pragmatic 'how to' book, derived from the authors experience of one-to-one executive coaching - with tools, approaches and frameworks to support leaders in progressing in their careers, while also maintaining a sense of balance and purpose in their lives. Each chapter starts with a 'parable' or story - a very readable analogy from completely different fields of study that is used to shed light on the issues and problems facing leaders in the business environment. The authors then move to a section on 'sense making' (avoiding blue sky theorising in favour of practical, down-to-earth interpretation and real life business examples). Finally the authors include relevant tools/frameworks to help the readers apply what they have read in their every day business lives.

Anbieter: Orell Fuessli CH
Stand: 25.05.2020
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Restaurant Chains in China
112,90 CHF *
ggf. zzgl. Versand

This book explores the paradox of the hospitality industry: customers demand not only personal and innovative tourism products and services, but also cost-effective ones. Enterprises have the option to meet the former demand by offering authentic products and services while the latter could be achieved through standardization. Although it seems ideal to combine both concepts, they seemingly contradict each other leading to suppliers facing an authenticity-standardization paradox. The authors identify, analyze, and provide solutions for this authenticity-standardization paradox based on a series of case studies of restaurants in China. This book will be of interest to scholars, business owners, and consultants.

Anbieter: Orell Fuessli CH
Stand: 25.05.2020
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Ronnie Apteker's Funny Business
8,90 CHF *
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Why does an entrepreneur, like a comedian, need to close a deal every 15 seconds? It is said that inside every successful entrepreneur there is a stand-up comic struggling to get out. Well, meet one who managed to escape. His name is Ronnie Apteker, and no, he's not an apteker. He's the high-energy, high-tech founder of South Africa's first internet service provider, Internet Solutions, and a number of other innovative online ventures. But his real business is getting a laugh out of people, whether it's in a boardroom, on a stage or on a movie set. As a storyteller, moviemaker and creative spirit, Ronnie takes business seriously enough to know that you don't need to take yourself too seriously to succeed. Funny Business is a seriously funny and comically serious look at the arcane art and science of entrepreneurship, in which Ronnie reveals why it helps, as an entrepreneur, to have a nice Jewish mother; why being a waiter is the best training for an entrepreneur, especially if you're serving steak tartare; why you sometimes need to slow down to move fast in a world where progress is a paradox; and why some mistakes are too good to make only once Much more than a business book, this book is everyone's business. It's about the way the world works; it's about living your life with grace and purpose; it's about learning to love what you do for a living. And it might help you to make it as an entrepreneur ... not to mention a stand-up comic.

Anbieter: Orell Fuessli CH
Stand: 25.05.2020
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Sustainability Challenges and Solutions at the ...
56,90 CHF *
ggf. zzgl. Versand

Around the turn of the millennium it had become painfully evident that development aid, charity or &quote;global business-as-usual&quote; were not going to be the mechanisms to alleviate global poverty. Today, there is little dispute that poverty remains the most pressing global problem calling for innovative solutions. One recent strategy is the Base of the Pyramid (BoP) concept developed by Prahalad and Hart, which relies on entrepreneurial activity tapping into the previously ignored markets of the economically most disadvantaged. It is a process requiring innovations in several disciplines: technological, social and business.This book covers a number of areas. First, much of the current BoP discussion emphasises targeting products to the needs of the poor. But do we actually know what the real needs of the poor are? This book takes a bottom-up human-centred approach and examines examples that truly engage the poor in BoP product and service development. What types of needs assessment methodologies are indicated considering the cultural differences in BoP countries? Are the existing methodologies adequate? Do they need to be redefined and redeveloped?Second, the book considers how we can balance poverty alleviation and stimulate economic growth without stressing the ecosystem. Tragically, the poor are hardest hit by the adverse effects of environmental deterioration such as water shortages, climate change or the destruction of habitats. While the economic welfare of the poor is critical, the BoP approach must balance its inherent paradox of encouraging greater consumption while avoiding further pressures on environmental sustainability. The link between the BoP approach and sustainable development is a key feature of this book.Third, it looks at innovation and asks what kinds of&quote;bottom-up&quote; innovation (open source, technological, social and business) support BoP initiatives (and sustainable development)?Fourth, the book deals with the relationship between development assistance and BoP. Is a BoP strategy the antithesis to development aid or can these two co-exist or even complement each other?Finally, the book raises questions about the relationship between corporate responsibility and BoP. Is BoP a new form of corporate neo-colonialism or a new form of corporate responsibility?Although the BoP concept has unleashed an extensive and generally enthusiastic response from academics, businesses, NGOs and governments, the knowledge domain around this concept is still in the early stages of development. This book addresses that need with a focus on the needs of the end-users - the poor - as a starting point for BoP products and innovations. With contributions from both supporters and critics, it provides a treasure trove of global knowledge on how the concept has developed, what its successes and failures have been and what promise it holds as a long-term strategy for alleviating poverty and tackling global sustainability.

Anbieter: Orell Fuessli CH
Stand: 25.05.2020
Zum Angebot
Sustainability Challenges and Solutions at the ...
54,90 CHF *
ggf. zzgl. Versand

Around the turn of the millennium it had become painfully evident that development aid, charity or &quote;global business-as-usual&quote; were not going to be the mechanisms to alleviate global poverty. Today, there is little dispute that poverty remains the most pressing global problem calling for innovative solutions. One recent strategy is the Base of the Pyramid (BoP) concept developed by Prahalad and Hart, which relies on entrepreneurial activity tapping into the previously ignored markets of the economically most disadvantaged. It is a process requiring innovations in several disciplines: technological, social and business.This book covers a number of areas. First, much of the current BoP discussion emphasises targeting products to the needs of the poor. But do we actually know what the real needs of the poor are? This book takes a bottom-up human-centred approach and examines examples that truly engage the poor in BoP product and service development. What types of needs assessment methodologies are indicated considering the cultural differences in BoP countries? Are the existing methodologies adequate? Do they need to be redefined and redeveloped?Second, the book considers how we can balance poverty alleviation and stimulate economic growth without stressing the ecosystem. Tragically, the poor are hardest hit by the adverse effects of environmental deterioration such as water shortages, climate change or the destruction of habitats. While the economic welfare of the poor is critical, the BoP approach must balance its inherent paradox of encouraging greater consumption while avoiding further pressures on environmental sustainability. The link between the BoP approach and sustainable development is a key feature of this book.Third, it looks at innovation and asks what kinds of&quote;bottom-up&quote; innovation (open source, technological, social and business) support BoP initiatives (and sustainable development)?Fourth, the book deals with the relationship between development assistance and BoP. Is a BoP strategy the antithesis to development aid or can these two co-exist or even complement each other?Finally, the book raises questions about the relationship between corporate responsibility and BoP. Is BoP a new form of corporate neo-colonialism or a new form of corporate responsibility?Although the BoP concept has unleashed an extensive and generally enthusiastic response from academics, businesses, NGOs and governments, the knowledge domain around this concept is still in the early stages of development. This book addresses that need with a focus on the needs of the end-users - the poor - as a starting point for BoP products and innovations. With contributions from both supporters and critics, it provides a treasure trove of global knowledge on how the concept has developed, what its successes and failures have been and what promise it holds as a long-term strategy for alleviating poverty and tackling global sustainability.

Anbieter: Orell Fuessli CH
Stand: 25.05.2020
Zum Angebot
Alpha Leadership: Tools for Business Leaders Wh...
77,99 € *
ggf. zzgl. Versand

This is a book for 21st Century leaders. The authors are offering approaches to reduce stress and to promote satisfaction at a time when this seems impossible for most people struggling to make sense of the workplace and its demands: 76% of managers want to spend more time with their families 50% say they feel too mentally and physically exhausted to do anything but work or sleep 30% say their lives are out of control one in five say they are too stressed to enjoy their lives at all Many of the leadership skills (such as emotional intelligence, weak signal management, mental agility) that are key to success in today s corporate world are not taught in business schools, are rarely discussed by business academics, nor are they recognised within corporations as they recruit, promote and train their staff. Business conversation is all about the war for talent - and yet the solutions presented are all 'outside-in' (i.e. what the corporation needs to do to ensure people stay, to 'make' their values align, to retain them) rather than 'inside-out' (i.e. alignment of individual s sense of purpose with how they spend their time, the fit of their skills to the demands of their job, and so on). Alpha Leadership seeks to redress these imbalances. The book is constructed around a new and simple model of leadership. The authors call this, Alpha leadership , which consists of three main axes: Anticipate, Align and Act. They have derived this model from their extensive experience of leadership development in the US and Europe, during a period of rapid adaptation to the digital economy. The authors argument is that traditional approaches to leadership, leadership as it is taught in the business schools and the criteria assigned to it by corporate promotion and appraisal systems, focus exclusively on action , and take little or no account of the crucial importance of anticipation and alignment. This is of increased concern since the skills most likely to generate success for leaders in today s networked, knowledge-based and unpredictable business environment are precisely those most often ignored. This emphasis on action without its preliminaries of anticipation and alignment is also a paradox, since without effective anticipation and alignment, action is likely to be inefficient, ineffective, and unsustainable. The book is aimed at an 'inside-out' view of leadership: starting with the individual and his/her sense of purpose and values, rather than the more typical approach to leadership writing which adopts an 'outside-in' view, holding up models and examples of other leaders to emulate with little or no clue of how to go about doing so, or indeed whether or not this would be an appropriate model in the reader s specific context. Alpha Leadership is designed as a pragmatic 'how to' book, derived from the authors experience of one-to-one executive coaching - with tools, approaches and frameworks to support leaders in progressing in their careers, while also maintaining a sense of balance and purpose in their lives. Each chapter starts with a 'parable' or story - a very readable analogy from completely different fields of study that is used to shed light on the issues and problems facing leaders in the business environment. The authors then move to a section on 'sense making' (avoiding blue sky theorising in favour of practical, down-to-earth interpretation and real life business examples). Finally the authors include relevant tools/frameworks to help the readers apply what they have read in their every day business lives.

Anbieter: Thalia AT
Stand: 25.05.2020
Zum Angebot
Restaurant Chains in China
99,00 € *
ggf. zzgl. Versand

This book explores the paradox of the hospitality industry: customers demand not only personal and innovative tourism products and services, but also cost-effective ones. Enterprises have the option to meet the former demand by offering authentic products and services while the latter could be achieved through standardization. Although it seems ideal to combine both concepts, they seemingly contradict each other leading to suppliers facing an authenticity-standardization paradox. The authors identify, analyze, and provide solutions for this authenticity-standardization paradox based on a series of case studies of restaurants in China. This book will be of interest to scholars, business owners, and consultants.

Anbieter: Thalia AT
Stand: 25.05.2020
Zum Angebot